Add Online Maps and Layers

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Be sure you are connected to the Internet to use the Maps menu properly.

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The default map layers are installed to C:\Program Files\ArcGIS\Desktop10.0\Business Analyst\Datasets\ArcGIS Online Maps.

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Newly saved map services or layers, accessed from the Maps menu, must be saved to C:\My Output Data\ArcGIS Online Maps.

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A similar way to add online services is through ArcGIS Add Data. You can add a basemap or add data from ArcGIS Online.