Questions, feedback, and information
There are a number of options to provide feedback or obtain further information.
Questions and feedback
ArcIMS Help provides information on how to contact ESRI Technical Support with questions or comments.
All questions and comments should be forwarded to ESRI Technical Support.
- Phone: 888-377-4575
- Fax: 909-792-0960
- E-mail: support@esri.com
- Visit the ESRI Support Center online.
- Hours: 5:00 a.m to 5:00 p.m. Pacific time, Monday through Friday, except most major holidays. If you are outside the United States, please contact your local ESRI distributor.
ArcIMS Knowledge Base
The ArcIMS Knowledge Base is a database that contains
- Frequently Asked Questions
- How To instructions
- Troubleshooting tips
- Error messages
You can search the Knowledge Base using keywords, or you can browse through folders that contain information on different topics relating to ArcIMS.
You can access the ArcIMS Knowledge Base from the ESRI support site at http://support.esri.com.
Using ArcIMS Help
If you need more information about a specific topic or procedure, use ArcIMS Help from within ArcIMS. You can locate what you need by searching the table of contents, finding terms in the index, or finding the number of times a term appears in a section.
Visit the ESRI home page on the Internet
Visit the ESRI home page at www.esri.com for up-to-date information on ESRI software and services. It is an invaluable resource in helping you expand your understanding of GIS technology and Internet mapping.
Visit the ArcIMS home page at www.esri.com/software/arcims for the latest information about ArcIMS including a showcase of ArcIMS software-enabled Web sites.
ESRI education solutions
ESRI provides educational opportunities related to geographic information science, GIS applications, and technology. You can choose from among instructor-led courses, Web-based courses, and self-study workbooks to find education solutions that fit your learning style and pocketbook. For more information, go to www.esri.com/education.