DG049

• DG049 - For SOC only install - check the running of the authentication service on the SOM machine.

  If the authentication service is not running on the SOM machine that the SOC is pointing to, the SOC machine will not get authenticated and is not usable.

  To fix this issue:

  1. Ensure the ArcGIS Server services are running on the SOM machine. As the install owner, run:
     % ps -e | grep arc

  2. Verify that the SOC machine can access the SOM machine over the network. On the SOC machine, try to remotely log in to the SOM machine by running:
     % telnet <SOM host> 3774