00004: Layer's data source is not supported

Some types of data sources are not supported for basemap layers and optimized map services. You have referenced one of these data sources in your ArcMap document.

Solutions

• Replace the unsupported data source with a supported geodatabase feature class. The following table lists unsupported data sources and suggested alternatives:

  Unsupported data sources	Suggested alternatives
  ArcInfo coverage	Convert the data to feature classes in a geodatabase.
  CAD	Import CAD content into a geodatabase feature class.
  Tracking data	Convert the tracking data to a feature class in a geodatabase.
  Excel file	Generate features for each Excel spreadsheet and load the resulting feature classes into a geodatabase feature class.
  ArcIMS feature service	Load the original data source into a geodatabase feature class.
  In-memory feature class	Save in-memory data as a feature class in a geodatabase.
  NetCDF dataset	NetCDF datasets are multidimensional data, most often including data for a large number of time series. You can convert individual time slices of your netCDF data into small feature classes and/or into raster datasets.
  PC ARC/INFO coverage	Convert your PC ARC/INFO coverages into geodatabase feature classes.
  TIN dataset	For surfaces, you can consider generating a DEM dataset from your TIN.

  Unsupported data sources for basemap layers and optimized map services
• Alternatively, if you do not need the map layer that has an unsupported data source in your basemap layer or map service, you can delete the map layer from your ArcMap document.

More information

Generally speaking, the best performance will be achieved by using datasets that are native to ArcGIS—that is, geodatabases and key raster and image datasets. In many cases, your unsupported datasets can be loaded into a geodatabase feature class that can then be used in a basemap layer or in optimized map services.

For best performance with geodatabases, use either ArcSDE geodatabases or file geodatabases. In some cases with many simultaneous users, ArcSDE geodatabases are faster. Since ArcSDE geodatabases are DBMS based, they will scale better than file geodatabases in situations where you have a large number of users (hundreds of users or more).