Questions, feedback, and information
There are a number of options to provide feedback or obtain further information.
Questions and feedback
All questions and comments should be forwarded to ESRI Technical Support.
- Phone: 888-377-4575
- Fax: 909-792-0960
- E-mail: support@esri.com
- Visit the ESRI Support Center online.
- Hours: 5:00 a.m to 5:00 p.m. Pacific Standard Time, Monday through Friday, except most major holidays. If you are outside the United States, please contact your local ESRI distributor.
ArcGIS Server Knowledge Base
The ESRI Knowledge Base is a database that contains
- Frequently Asked Questions
- How-to instructions
- Troubleshooting tips
- Error messages
You can search the Knowledge Base using keywords, or you can browse through folders that contain information on different topics.
You can access the Knowledge Base from http://support.esri.com.
Using ArcGIS Help
If you need more information about a specific topic or procedure, use ArcGIS Help from Start > All Programs > ArcGIS > ArcGIS Server for the Microsoft .NET Framework > ArcGIS Server Help. You can locate what you need by searching the table of contents, finding terms in the index, or finding the number of times a term appears in a section.
The ArcGIS Developer Help system is also available. The ArcGIS Developer help is an essential resource for ArcGIS Server developers. This help system is installed with the ArcGIS Server and ArcObjects Developer Kits.
Visit the ESRI home page on the Internet
Visit the ESRI home page at www.esri.com for up-to-date information on ESRI software and services. It is an invaluable resource in helping you expand your understanding of GIS technology and Internet mapping.
ESRI education solutions
ESRI provides educational opportunities related to geographic information science, GIS applications, and technology. You can choose from among instructor-led courses, Web-based courses, and self-study workbooks to find education solutions that fit your learning style and pocketbook. For more information, go to www.esri.com/education.