Minimum system requirements

For the latest information on system requirements or recommendations, visit http://links.esri.com/arcgis-explorer/2500/system-requirements.

ArcGIS Explorer Desktop is supported on the following operating systems:

• Microsoft Windows XP, Service Pack 2 (64-bit) or Service Pack 3 (32-bit)

• Microsoft Windows Server 2003, Service Pack 2 (32-bit, 64-bit)

• Microsoft Windows Vista, Service Pack 2 (32-bit, 64-bit)

• Microsoft Windows Server 2008, Service Pack 2 (32-bit, 64-bit)

• Microsoft Windows Server 2008 R2, including Service Pack 1

• Microsoft Windows 7 (32-bit, 64-bit), including Service Pack 1

• Microsoft Windows 8 (32-bit, 64-bit)

• Microsoft Windows Server 2012 (64-bit)

ArcGIS Explorer Desktop requires the following software components:

• A minimum installation or an installation that includes Microsoft .NET Framework 3.5 Service Pack 1 is required to install ArcGIS Explorer Desktop. Microsoft .NET Framework 3.5 SP1 must be installed manually to meet the requirement.

Microsoft .NET Framework 3.5 Service Pack 1 information can be found at http://links.esri.com/arcgisexplorer/dotnet35SP1.

• Internet Explorer 7.0 or higher is required to install ArcGIS Explorer Desktop.

If you do not have an installation of Microsoft Internet Explorer Version 7.0, you must obtain and install it prior to installing ArcGIS Explorer Desktop.

• MSXML 6 is required to install ArcGIS Explorer Desktop. If you are installing as a user with administrative privileges, the setup will automatically install MSXML 6. If you are installing as a user without administrative privileges, MSXML 6 must be installed manually. The MSXML 6 setup is available in the Support folder, found in the ArcGIS Explorer Desktop download.

Additional Software and Development Requirements

• An OpenGL 2.0 or higher compliant video card is required, with at least 64 MB of video memory. However, 256 MB of video memory or higher is recommended. Shader Model 3.0 or higher is recommended.

• 2 GB of RAM is required. 2 GB or higher is recommended.

• Intel® Pentium® 4, Intel® Core™ or Intel® Xeon® processors are supported. 2.2 GHz dual core or higher is recommended.

ArcGIS Explorer Desktop can be installed with other Esri products on your machine. The ArcGIS product versions supported with ArcGIS Explorer Desktop are 9.3.1, 10.0 and 10.1.

Before Installing ArcGIS Explorer Desktop

It is strongly recommended that you exit all Windows programs before running the ArcGIS Explorer Desktop setup program.

For a successful installation of ArcGIS Explorer Desktop, existing ArcGIS Products installed on your machine must be closed and ArcGIS Services must be stopped.

• If ArcGIS Server Java or .NET is installed, before installing ArcGIS Explorer Desktop, stop the ArcGIS Server Object Manager service. Go to Control Panel > Administrative Tools > Services > Select ArcGIS Server Object Manager> right-click Stop.
• If ArcIMS is installed, before installing ArcGIS Explorer Desktop, stop the ArcIMS Tasker, ArcIMS Monitor and ArcIMS Application Server (in this order). Go to Control Panel >Administrative Tools > Services > Select ArcIMS Tasker > right-click Stop, do the same for ArcIMS Monitor and ArcIMS Application Server.
• If ArcGIS Image Server is installed, before installing ArcGIS Explorer Desktop, stop the Esri Image Server, Esri Image ServiceProvider, and the Esri ImageServerReporter. Go to Control Panel >Administrative Tools > Services > Select Esri Image Server > right-click Stop, do the same for Esri Image ServiceProvider, and Esri ImageServerReporter.

After ArcGIS Explorer Desktop is installed, remember to restart any ArcGIS Services that you stopped prior to installing.

• ArcIMS – Restart Services in the following order ArcIMS Application, ArcIMS Monitor, ArcIMS Tasker

• ArcGIS Image Server – Restart in the following order Esri Image Server, Esri Image ServiceProvider, Esri ImageServerReporter

Installing ArcGIS Explorer Desktop

Before installing ArcGIS Explorer Desktop, verify that your system meets the system requirements.  If you are downloading ArcGIS Explorer Desktop, the installation will start once the download is complete.  For all other scenarios, double click Setup.exe to install ArcGIS Explorer Desktop.

ArcGIS Explorer Desktop installation type – per machine

With a per machine installation type, anyone who uses the computer will be able to use ArcGIS Explorer Desktop. Additionally, no other users will be able to install the application. The default installation location is C:\Program Files\Explorer (x86).  However, you can browse to any desired installation location.

ArcGIS Explorer Desktop installation type – per user

Administrative privileges are not required to install ArcGIS Explorer Desktop for an individual user.  The default installation location is the user’s Documents and Settings folder.  If the user installing attempts to install to a location that is beyond their privileges, a 1303 error will appear and the installation will abort. The user installing ArcGIS Explorer Desktop is the only one that can run the application. Other users must install ArcGIS Explorer Desktop from their respective accounts. With this installation type, each user is required to install ArcGIS Explorer Desktop individually.

Installing ArcGIS Explorer Desktop silently

ArcGIS Explorer Desktop can be installed without a user interface (UI) by running the setup using Windows Installer command line parameters. If you are planning to install ArcGIS Explorer Desktop silently, see the available command line parameters below.

ArcGIS Explorer Desktop command line parameters

The following are the command line parameters to be used when executing the ArcGIS Explorer Desktop MSI directly.

How to perform a per machine installation of ArcGIS Explorer Desktop silently

Run this command to  perform a silent installation. This example will install ArcGIS Explorer Desktop silently to C:\Esri for all users on this machine.

Msiexec /I <setup location>\AllUsers.msi INSTALLDIR=C:\Esri /qb 

How to perform a per user installation of ArcGIS Explorer Desktop silently

Run this command to perform a silent installation.  This example will install ArcGIS Explorer Desktop silently for the current user only.

Msiexec /I <setup location>\PerUser.msi /qb 

Creating a log of the ArcGIS Explorer Desktop installation

Run this command to create a log of the installation.

Msiexec /I <setup location>\setup.msi /L*V C:\ArcGIS_Explorer_Install.log

Uninstalling ArcGIS Explorer Desktop silently 

To uninstall ArcGIS Explorer Desktop per machine installation silently, run the following command.

Msiexec /X {8FF1B080-4BE2-4355-ABA6-7902494EA9C7} /qb

To uninstall ArcGIS Explorer Desktop per user installation silently, run the following command.

Msiexec /X {6908B23C-184B-41A0-9909-76CC616F1638} /qb