000565 : Could not connect to server.


You might see this error message when attempting to connect to ArcSDE or ArcGIS Server:

  • ArcSDE: Your ArcSDE connection information is incorrect, or the server is unavailable.
  • ArcGIS Server: You must be running the application as a member of the server's ArcGIS Server users group (agsusers) to make a user connection.


  • ArcSDE: Check your connection information for correctness and, if correct, contact the ArcSDE administrator for the status of the server.
  • ArcGIS Server: To use the server, a member of the ArcGIS Server administrators group (agsadmin) must add you to the agsusers group.

    Learn more about connecting to a GIS Server