00004: Layer's data source is not supported

Some types of data sources are not supported for basemap layers and optimized map services. You have referenced one of these data sources in your ArcMap document.


More information

Generally speaking, the best performance will be achieved by using datasets that are native to ArcGIS—that is, geodatabases and key raster and image datasets. In many cases, your unsupported datasets can be loaded into a geodatabase feature class that can then be used in a basemap layer or in optimized map services.

For best performance with geodatabases, use either ArcSDE geodatabases or file geodatabases. In some cases with many simultaneous users, ArcSDE geodatabases are faster. Since ArcSDE geodatabases are DBMS based, they will scale better than file geodatabases in situations where you have a large number of users (hundreds of users or more).